Flood Restoration
Your home dried out, cleaned up and put back together
Water removal, structural drying and full rebuild from one team. Call 24/7 and we take it from the first bucket to the last coat of paint.
- Licensed & insured
- 24/7 emergency service
- Free estimates
- Financing options available
24/7 emergency service
Storm or coastal flooding in the house
Water in a basement or ground-floor apartment from a storm surge, heavy rain or a backed-up street sewer. Once the water is out, the clock starts on mold and structural damage. We dry, clean and rebuild.
Overview
Flood Restoration, done right
Water does its worst damage after the flood is over. It soaks into subfloors, climbs drywall, sits behind baseboards and grows mold inside wall cavities you cannot see. Flood restoration is the work of stopping that clock: getting the water out, drying the structure all the way through, and rebuilding what cannot be saved.
In New York that usually means a basement or a basement apartment. A burst supply line, a failed water heater, a sewer backup during a heavy rain, or storm water coming through a bulkhead door in a coastal flood zone. Attached rowhouses share walls, so water in one house can show up next door. We treat every job as time-sensitive.
Empire Pro NY handles the whole chain. We pump, dry, remove damaged material, treat for mold, then bring in our own plumbers, electricians, carpenters and painters to rebuild. One call, one team, one point of contact, serving Staten Island, Brooklyn, Queens, Manhattan and the Bronx.
What we fix
Flooded basements and cellars
Standing water from storms, groundwater, failed sump pumps or burst pipes. We remove it and dry the slab, walls and framing.
Sewer backup cleanup
Backups from clay laterals and overloaded city sewers leave contaminated water behind. We extract, sanitize and dispose of affected material safely.
Burst pipe and appliance leaks
Supply lines, water heaters, washing machine hoses and radiator valves. We stop the source, then dry everything the water touched.
Wet drywall, insulation and flooring
Materials that hold water rarely dry on their own. We cut out what is ruined and save what can be dried in place.
Mold after a flood
Damp wall cavities grow mold fast. We dry to verified moisture levels and treat framing before anything gets closed back up. Larger mold jobs fall under New York State mold licensing rules, and we tell you when that applies.
Storm and coastal flooding
Low-lying blocks in Staten Island, Brooklyn and Queens take on water during coastal storms. We clean up and recommend changes that help next time.
What is included
- Emergency water extraction
- Structural drying and dehumidification
- Moisture mapping and monitoring
- Sewage and contaminated water cleanup
- Mold treatment and prevention
- Removal of damaged drywall, insulation and flooring
- Full rebuild: framing, drywall, flooring, trim, paint
- Electrical and plumbing repairs after water damage
- Documentation for your insurance claim
How it works
- Call 24/7Tell us what flooded and whether the water is still coming in. We walk you through shutting off the source and staying safe until we arrive.
- Extract and stabilizeWe pump out standing water, pull soaked materials off the floor and set up drying equipment right away.
- Dry and verifyDehumidifiers and air movers run until moisture readings in the framing and slab come back to normal. We check, not guess.
- Remove and treatRuined drywall, insulation and flooring come out. Framing gets cleaned and treated against mold.
- RebuildOur own trades put the space back together and leave it painted and clean. You get one invoice and one person to call.
Why Empire Pro NY
One company from flood to finish
Most restoration outfits dry the space and leave. We rebuild it too, with our own plumbers, electricians and carpenters.
Licensed and insured
Water damage work touches electrical, plumbing and structure. Our crews are licensed and insured for all of it.
Available 24/7
Floods happen at night and on weekends. So do we. Call any hour.
Free estimates, priced after we look
We inspect first and give you a written scope. No pressure, and nothing is added to the scope without your sign-off.
Questions people ask
What should I do before you arrive?
If it is safe, shut off the water at the main valve and turn off power to the flooded area at the panel. Do not walk through water that may be touching outlets or cords. Move what you can to higher ground.
How much does flood restoration cost?
It depends on how much water, what it touched and how long it sat. We price after we see it and estimates are free. You get a written scope before any work beyond emergency extraction.
Will my insurance cover this?
Many homeowner policies cover sudden water damage like burst pipes, while storm and groundwater flooding often fall under separate flood insurance. We document everything and work with your adjuster.
Do you handle sewer backups?
Yes. Sewage cleanup is a health matter and we treat it that way, with protective gear, sanitizing and proper disposal. We also clear or repair the drain that caused it.
Can you fix the cause so it does not happen again?
That is the point of using one company. We can install sump pumps and backwater valves, waterproof the basement or replace the failed pipe while we are already there.
Free estimate